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How to respond to patient contact on Twitter: A physician's advice

Bryan Vartabedian, MD, has some great advice for physicians who are contacted by patients via Twitter (as he once was):

I took the conversation offline. I don’t discuss patient problems in places where others can see. So my first order of business in this case was to get the conversation to a place where it can be private. I called mom, found out what was going on and rearranged her appointment to a time appropriate to the child’s problem.

Vartabedian writes frequently about the convergence of social media and medicine on his 33 Charts blog.

Previously: Why doctors and patients shouldn't discuss medical problems on social media

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